Heart & Home Property Management Services
Helping to manage the business side of property ownership — with heart, structure, and accountability.
About Heart & Home Property Management Services,LLC
Your property deserves more than scattered records, missed follow-ups, and last-minute paperwork.
Heart & Home Property Management Services, LLC provides dependable administrative, financial, compliance, and operational support for property owners, landlords, and housing providers who need organized systems behind their property operations.
Led by April Thibodeau, Founder, Compliance & Property Operations Consultant, Heart & Home brings hands-on property management experience with market-rate housing, Section 8 programs, and Low-Income Housing Tax Credit properties. This experience includes Fair Housing compliance, tenant file organization, lease documentation, rent administration, delinquency tracking, owner reporting, and day-to-day operational support.
Heart & Home is built on a strong foundation of property operations, compliance-focused housing practices, and organizational management. This allows us to help owners stay better organized, strengthen documentation, improve workflows, and remain prepared for important reporting, compliance, and recordkeeping needs.
Our services include but not limited to:
- Rent administration and payment tracking
- Rent roll management
- Delinquency monitoring
- Lease and documentation support
- Compliance tracking
- Resident communication support
- Maintenance coordination
- Vendor invoice logging
- Owner reporting
- Day-to-day operational organization
Our mission is simple: to help property owners reduce administrative stress, strengthen systems, and protect the value of their investment.
At Heart & Home, we believe strong property support is built on organization, accountability, communication, compliance, and trust. Whether you own one rental property or a growing portfolio of up to 100 units, Heart & Home provides professional support designed to simplify operations, improve documentation, reduce owner workload, and bring peace of mind.
We do not just manage tasks — we help create structure, accountability, and confidence behind every property operation.
Heart & Home is here to help owners protect their investments, build stronger systems, and support well-managed communities with professionalism, organization, and care.
Services Provided
Administrative & Property Operations Support
Heart & Home supports property owners and landlords by helping them:
- Stay organized
- Reduce administrative workload
- Streamline daily property operations
- Improve communication and documentation
- Keep properties running efficiently and professionally
Services include:
- Resident relations and communication
- Workflow and operational system development
- Vacancy coordination
- Occupancy tracking
- Maintenance reporting
- Portfolio support and organization
Financial Administration & Owner Reporting
Heart & Home provides comprehensive financial and administrative support to help property owners keep finances organized, accurate, and transparent.
Services include:
- Rent administration
- Payment tracking
- Rent roll management
- Delinquency monitoring
- Accounts payable management
- Vendor invoice logging
- Financial transaction tracking
- Detailed owner reporting
- Owner communication and updates
- QuickBooks reconciliation support
- Recordkeeping for property-related financial activity
Our goal is to help owners maintain clear financial records, monitor income and expenses, and stay informed about the financial activity of their property or portfolio.
Compliance, Documentation, & Housing Support
Heart & Home helps property owners and landlords maintain compliant records, organized documentation, and clear operational oversight.
Services include:
- Lease creation, distribution, and execution
- Compliance tracking
- Documentation management
- Tenant file organization
- Audit preparation support
- Notice preparation
- Lease violation documentation
- Eviction and legal matter documentation support
- Maine disclosure tracking
- Compliance calendars
- Deadline monitoring
- Property inspection support
- Occupancy verification
- Owner reporting
Affordable housing and program support includes:
- Section 8 paperwork support
- LIHTC documentation support
- Housing Authority paperwork assistance
- Recertification tracking
- Compliance document organization
- File review and organization
- Audit-readiness support