Service Packages & Pricing

Heart & Home offers flexible property management support packages are designed for landlords, property owners, and small housing portfolios. Each package is created to help owners stay organized, protect their investment, maintain accurate documentation, and manage the daily moving parts of property operations with confidence. Whether an owner needs basic administrative support, ongoing operational assistance, premium compliance and financial oversight, or a one-time cleanup service, Heart & Home provides dependable support tailored to the needs of the property.

NOTE: Final pricing is based on the number of resident files, condition of existing records, amount of missing documentation, and level of review needed. This service provides administrative and documentation support and does not include legal advice.

2. Standard Property Operations Support–

Designed for landlords and property owners who need consistent operational support with rent tracking, resident communication, maintenance coordination, delinquency monitoring, vendor follow-up, documentation, and owner reporting.

This package helps owners stay organized, reduce daily stress, and keep property operations running smoothly with reliable support and clear communication.

• Rent tracking support
• Vacancy reporting and tracking
• Applicant screening coordination
• Delinquency monitoring and follow-up
• Resident communication support
• Maintenance request coordination
• Lease and document organization
• Lease violation notice preparation support
• Notice to Quit preparation support
• Payment agreement documentation
• Vendor coordination support
• Compliance and documentation tracking
• Weekly owner updates
• Monthly property summary report
• Basic workflow and operations organization

Starting at $900 per month

3. Premium Portfolio Compliance & Support

Best for owners who need deeper oversight — full lease and documentation support, Rules and Regulations review, QuickBooks management support, arrears collection efforts, compliance tracking, financial reporting, and stronger operational systems.

Includes everything in the Basic and Standard packages, plus:

• Full lease preparation and oversight
• Rules and Regulations evaluation
• QuickBooks management
• Collections/arrears recovery support
• Resident file audits
• Compliance calendar management
• Financial compliance oversight
• Monthly financial reporting support
• Budget-to-actual tracking
• Owner draw tracking
• Audit-ready file organization

Starting at $1700 per month

ONE TIME SERVICE NEEDS

Property System Cleanup

This one-time service is designed for property owners and landlords who need assistance organizing essential property records, tenant information, rent rolls, ledgers, documents, and reporting systems.

The goal is to provide owners with a clearer picture of their property operations, identify missing or incomplete information, organize important records, and create a stronger system for moving forward with confidence.

Includes:

• Rent roll cleanup
• Tenant ledger review
• Resident/contact list organization
• Lease expiration tracking
• Delinquency list setup
• Document folder organization
• Owner reporting template
• Action plan for next steps

Setup Fee: $250+ $35 PER Unit.

Compliance & Documentation Review

This one-time service is designed for property owners and landlords who need assistance reviewing, organizing, and strengthening their lease files, resident documentation, compliance records, and notice procedures.

This service helps identify missing or incomplete documents, organize resident files, review current documentation practices, and provide the owner with a clear summary of findings and recommended next steps.

Includes:

• Lease file review
• Missing document checklist
• Resident file organization
• Compliance tracking review
• Notice and document review
• Summary report for owner

Setup Fee: $400+ $35 PER Unit.

Notice & Legal Documentation Support

This service is designed for property owners and landlords who need assistance preparing, organizing, and tracking important resident notices and property-related documentation.

Heart & Home provides administrative preparation support for notices and documentation based on the information provided by the owner, lease terms, community rules, and applicable property policies. This service helps owners maintain organized records, document communication, and support consistent follow-through.

Includes preparation support for:

• Lease violation notices
• Nonpayment notices
• Notices to Quit
• Unauthorized occupant notices
• Pet and rule violation notices
• Payment agreement documents
• Service tracking documentation

Basic notice preparation: $65 each
Such as: pet notice, basic resident letter/notice, ease violation notice, unauthorized occupant notice, payment agreement

Nonpayment / Notice to Quit preparation support: $125 each

Notice & Documentation Add-On
Starting at $500/month (Includes up to 10 notices/documents per month.)
Additional notices: $50–$100 each, depending on complexity.

A La Carte Services

Lease Packet Preparation	$100 per lease
Lease renewal tracking & signing	$75 per renewal
Monthly owner report only	$150/month per property address
Delinquency report	$150/month per property address
File audit	$35 per file
Section 8/voucher RFTA paperwork	$65 per packet

***Customizable packages and services available

****Free consultation